Airline technical issue causes more than 100 flight cancellations at Charlotte airport

Thousands of travelers stranded because of glitch
By | June 15, 2018 at 1:30 AM EDT - Updated August 13 at 11:40 PM
Bria Bell | WBTV
Bria Bell | WBTV
Bria Bell | WBTV
Bria Bell | WBTV

CHARLOTTE, NC (WBTV) - A technical issue caused more than 100 American Airlines flight cancellations to and from Charlotte-Douglas International Airport Thursday night.

According to American Airlines, the regional carrier, PSA Airlines, experienced a technical issue that has caused them to cancel their flights for the remainder of Thursday evening.

The total number of canceled flights is approximately 275 and about 120 in Charlotte.

American Airlines sent a response to WBTV Thursday night when contacted for comment.

Our team, in coordination with PSA, is working hard to resolve the issue as quickly as possible and take care of our customers by accommodating them on mainline flights or other regional carriers. We never want to disrupt our customers' travel plans, and we are sorry for the trouble this caused. Our customer relations team will be reaching out to all of those who have been impacted by this issue.

The hundreds of flights that were canceled left dozens of people stranded at the Charlotte. Some passengers said they're running out of options to get home. Car rental businesses are also struggling to accommodate the stranded passengers.

Customers are encouraged to check their flight status on the American Airlines app or at aa.com before heading to the airport.

Officials with Charlotte-Douglas tweeted Friday morning saying that PSA plans to resume normal operations at noon.

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