BBB information

The Back Creek Drive location of The Goddard School has an A rating with the BBB.

Since 2004, this location of The Goddard School has had three complaints filed against it (1 in 2004, 1 in 2008 and 1 in 2012), all of which have been resolved.

BBB advice: Parents who paid tuition in advance may have some recourse to recoup their money, depending on how they paid. If they paid by credit card, they should contact their credit card company to see what buyer protection they may have for services paid, but not yet received.  If parents paid in advance by check, debit card or cash, they may have a more difficult time obtaining a refund.

Red flags: When a company offers incentives for customers to pay in full, to pay in advance, or to pay by cash, these incentives can be red flags that the company is having cash flow problems.