A Charlotte homeowner hired a contractor after he was referred by HomeAdvisor but WBTV found a history of complaints against the contractor, raising questions about why he’s being recommended at all.
Homeowners allege a contractor and public adjuster took their money, forged their names on checks and never repaired their roofs. Now the North Carolina Department of Insurance is investigating the two companies.
WBTV has heard from numerous homeowners and subcontractors who have been in this position. Homeowners, having already paid the general contractor in full, are surprised to find a subcontractor knocking on their door demanding payment.
The WBTV Investigates team is looking at some of the biggest, most glaring issues in the construction industry and how they’re leaving consumers vulnerable.
A WBTV investigation found two separate people provided false information on their application forms regarding bankruptcies and a criminal conviction but were still granted a general contractors license anyway.
The North Carolina Licensing Board for General Contractors would not answer specific questions about how a swimming pool contractor, who lied about lawsuits and bankruptcies he was facing, ended up getting a license anyway.
A WBTV Investigation into how a pool contractor swindled dozens of customers out of thousands of dollars has raised new questions about the process contractors go through in North Carolina to obtain a license.
One of his former customers is left asking how this active criminal was able to start up a construction company in the little time he spent free between prison and jail.
The only case that has been completed was dismissed by the North Carolina Licensing Board of General Contractors with no punitive action against the company.
More than 35 people have reached out to WBTV after the Investigates team exposed a Matthews pool company accused of taking customers money but not finishing the work.
Customers called the WBTV Investigates hotline to raise concerns about Charlotte Fiberglass Pools and warn potential future customers about their problems.
An On Your Side investigation found Pantis may have violated state law by signing a contract for a remodeling job worth $30,000 without having a contractor's license. North Carolina law requires contractors to have a license to perform any job worth $30,000.
