More than a year into the pandemic, the N.C. office that handles unemployment claims is still not responsive to people trying to sort out their unemployment benefits. In fact, the office is so hard to reach, even a top lawmaker couldn't get through to resolve problems for his constituents.
The North Carolina office in charge of administering a program designed to help people impacted by the COVID-19 pandemic catch up on rent and utility bills is changing how it handles cases, as more than $60 million meant to help people sits unspent.
An employee at Kids R Kids of Huntersville was arrested last June after video showed a three-year-old being assaulted. The boy's parents say the incident should be a warning to other parents that abuse can happen no matter how highly-rated the facility is.
A backlog of child support cases at the Mecklenburg County courthouse has left hundreds of families in limbo. The courthouse claims it has nothing to do with the backlog, but the child support enforcement office says it can only schedule appointments allowed by the courts.
Two crime reduction units within the Charlotte-Mecklenburg Police Department are stopping, searching and arresting Black people at a disproportionate rate. Data shows 92% of people arrested by the two units in a 12-month period were Black.
The N.C. HOPE Grant program has only spent $42 million of $160 million set aside to help people pay their rent and utility bills. State officials have approved a total of $120 million in grant awards but cannot explain why it's taking so long to get checks cut.
Atrium Health is scheduling non-critical employees to receive the COVID-19 vaccine, despite state regulations aimed at ensuring those who interact with COVID-19 patients and the elderly are inoculated first.
A North Carolina accounting firm has come under fire from the state board that licenses certified public accountants for its practice of providing financial consulting and auditing services to the same clients.
As the first doses of Pfizer's COVID-19 vaccine arrives in North Carolina, the hospitals charged with administering the vaccine have provided few specific details about how the first doses will be distributed.
New video obtained by WBTV shows deputies working at the Lincoln County courthouse restraining and trying to handcuff a 19-year-old who was having an apparent seizure. The teen suffered a broken wrist, in addition to being treated for altered mental state and a seizure.
Emails obtained by WBTV show top regulators at N.C. Department of Health and Human Services helped Cardinal Innovations respond to concerns from Mecklenburg County and sent Cardinal an advanced copy of a response letter to the county, to which Cardinal suggested edits.
Thousands of North Carolinians have been forced from their homes this year, despite a pair of orders from the Governor banning evictions Leegraciea Lewis, who was forced from her apartment and is now living in an extended stay hotel, is one of them.
An ongoing lawsuit stemming from the disappearance and death of a Cleveland County woman in 2008 is highlighting the regulatory failures of N.C. DHHS to keep seniors and those with cognitive disabilities safe.
The North Carolina State Board of Elections said Friday it was reviewing video taken inside the Anson County Board of Elections building showing people voting.The video, which was first published by WBTV on Thursday.
Video obtained by WBTV shows the husband of a candidate for local office in Anson County repeatedly escorting voters into cast their ballot. The video surfaced after county elections officials denied any existed for more than two weeks and after some video was deleted.
The North Carolina State Board of Elections is investigating more than a dozen complaints filed in Anson County, challenging practices by supporters of one campaign to offer voters assistance as they walk into the early voting poll.
The North Carolina Metro Mayors Coalition has denied that it worked to plan the introduction of new nondiscrimination ordinances in cities across the state, following a WBTV story on Monday. Emails show otherwise.