West Charlotte motel known for helping low-income people has closed

Workers say too many people were not paying rent, forcing the motel’s closure.
The general manager of the Southern Comfort Inn on Tuckaseegee Rd. says some tenants refuse to...
The general manager of the Southern Comfort Inn on Tuckaseegee Rd. says some tenants refuse to pay rent, knowing the eviction moratorium will protect them.(Caroline Hicks)
Published: Jul. 1, 2022 at 1:07 PM EDT
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CHARLOTTE, N.C. (WBTV) - The Southern Comfort Inn in west Charlotte has closed, leaving families struggling for a place to live.

The current owner had owned the motel for 24 years. It became an extended stay motel that housed low- and fixed-income individuals in 2009.

Traci Canterbury Jones, the general manager for the last 16 years, sent a letter at the start of June saying the inn’s doors would be closing June 30 because too many residents were not paying for their stay.

“All of us at Southern Comfort Inn are heartbroken and saddened due to the current circumstances and what has led to us closing to the public,” she said in a statement. “We had hoped and prayed for a different outcome of course however, unfortunately, all of our resources have been exhausted.”

Despite help from multiple organizations, the money owed was too much for the motel to continue to operate.

PREVIOUS COVERAGE: West Charlotte motel serving over 100 families set to close its doors

WBTV visited the Inn Friday, July 1 and very few residents remained. Staff members and the general manager confirmed the building was closed to the public, but they are working with the United Way to relocate the remaining people.

“We are grateful for United Way and Block Love Charlotte for all the work they have done for and with our guests, especially placing them in alternate housing. Moving forward, our primary focus is cleaning up the property which is in a complete mess due to the destructive behavior and lack of payments. At that point we will regroup and decide what we are going to do moving forward,” Canterbury Jones said.

All of the remaining residents were offered support to relocate.

“The City of Charlotte has asked United Way of Central Carolinas to partner with DreamKey Partners to provide short-term housing for residents of the Southern Comfort Inn at other hotels. The opportunity was made available to all residents. The effort gives United Way partners additional time to identify appropriate solutions for each individual and family,” said a spokesperson from the United Way.

Southern Comfort Inn closed on June 30 and all persons must be gone by July 5.

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