CHARLOTTE, N.C. (WBTV) - A water main broke in University City Monday, causing UNC Charlotte to reduce operations.
Charlotte Water says they identified a broken 24-inch water main in the Mallard Creek area and are isolating valves to make repairs. As water service returns, customers should flush their cold water taps (outside spigot or bathtub first) for 10-15 minutes, Charlotte Water says.
On March 3, Charlotte Water said they isolated the main break and made temporary repairs to restore pressure and service. Permanent repair work is ongoing without further anticipated interruptions of service.
Both Monday and Tuesday, March 1 and March 2, officials say water quality samples were collected and tested by Charlotte Water’s N.C.-certified laboratory and the results show that the distribution system contains no harmful bacteria.
UNC Charlotte tweeted around 8 a.m. that the university was moving to “C1,” reduced operations, because of the water outage.
Here are details regarding the reduced operations at the university:
What You Need to Do
- Non-Mandatory Staff: You should continue working remotely if you are able. If you cannot work remotely, you should discuss with your supervisor how you will account for missed time. If you are already on campus, you may stay and continue your shift.
- Mandatory Staff: Report as required.
- Faculty: You should utilize remote learning, if feasible. If you are already on campus, you may conduct your next scheduled class.
- Students: You should continue with your remote classes as planned and outlined by your instructor. If you have arrived on campus for your early class(es), you may continue as planned, but be on the lookout for information from your instructor(s) for future classes.
- Dining: Modified dining options will be available.
Students will receive a Niner Alert when more information is available or when water is restored and campus can return to normal operations.
Charlotte Water says if customers experience discolored or cloudy water, customers are encouraged to flush cold water taps for 10-15 minutes and/or follow manufacturer’s guidance for flushing appliances like water filters and ice machines.
If water quality concerns persist, officials ask that residents please contact their property manager if residing in an apartment/townhome unit or call 311 if you do not live in an apartment so Charlotte Water can investigate.