North Carolina health officials launch hotline to help with child care for critical workers

North Carolina health officials launch hotline to help with child care for critical workers
North Carolina health officials have launched a hotline to help critical workers find child care options during the coronavirus pandemic.

RALEIGH, N.C. (WBTV) - North Carolina health officials have launched a hotline to help critical workers find child care options during the coronavirus pandemic.

The North Carolina Department of Health and Human Services (NCDHHS) has partnered with the North Carolina Child Care Resource and Referral (CCR&R) network to launch the hotline to provide child care options for children of critical workers who do not have access to typical care because of COVID-19 closures.

Officials say families who have flexible working arrangements are encouraged to stay at home with their children.

Workers who need care may call 1-888-600-1685 to receive information about local options for children from infants through age 12. The hotline is open Monday through Friday 8 a.m. to 5 p.m.

“Child care is a critical service. People working on the front lines of the COVID-19 response need access to safe, quality child care so they can know their own children are being well cared for as they care for others,” said NCDHHS Secretary Dr. Mandy Cohen.

Care will be offered by child care providers who agree to meet updated health, safety and operational guidelines.

Officials say priority will be given to children of critical workers, which includes emergency and first responders, hospital staff, front-line health care providers, nursing and adult group home staff, child care program staff, food service staff and others working to keep communities safe and healthy in response to COVID-19. Priority will also be given for care for children who are receiving child welfare services, homeless or in unstable or unsafe living arrangements.

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