Tryon Medical Partners accepting patients as they prepare for opening

Family doctors split from Atrium Health

CHARLOTTE, NC (WBTV) - Monday, roughly 90 doctors that are breaking away from Atrium's Health Mecklenburg Medical Group announced where their 8 new offices will be located.

Tryon Medical Partners said the eight locations will be spread out across the Charlotte region with the first offices opening up on September 5.

"Our transition team has been hard at work building our practice since April, leasing and outfitting office space and hiring medical staff so that we can be ready to see our existing and new patients beginning the morning of Sept. 5," said Dr. Dale Owen, the leader of Tryon Medical Partners and currently a cardiologist with Mecklenburg Medical Group.

The 88 doctors that are currently with Mecklenburg Medical Group, say this new private practice will allow them to have better relationships with their patients.

"More time with our patients. We want to provide a more consistent bond between the physician and patient," said Dr. Owen. "I think it is an exciting one. It has been very invigorating and the adrenaline has really been pumping around here."

A call center has been set up to help patients transfer over medical records or register as new patients. Many patients received letters in the mail saying they could either remain with Atrium Health or move on with Tryon Medical Partners.

"We intend to make it as easy as possible for patients to transfer their medical records and schedule appointments with our practice," Owen said. "They can start this process by using our web site at https://tryonmed.com, or call us to speak with one of our medical professionals at our Tryon Patient Connect call center."

Owen said that more than 13,000 people have signed up on the practice's web site to receive updates, so call volume at Tryon Patient Connect is expected to be heavy through the end of the summer.

Tryon Medical Partners' eight medical offices will open in stages between Sept. 5 and the end of the year. In the early weeks of the practice, doctors will see patients in two shifts at two offices — Monday through Friday, from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 7 p.m.

The first offices to be opened the morning of Sept. 5 will be the Steele Creek, Pineville offices, soon followed by the Matthews and Huntersville locations.

The total square footage of all Tryon Medical Partners offices is approximately 155,000 square feet.

The following are the addresses of the Tryon Medical Partners office locations.

  • SouthPark - One SouthPark Center, 6060 Piedmont Row Drive South
  • Ballantyne - 16817 Marvin Road
  • Uptown - Charlotte Plaza
  • Waverly (Providence Road/I-485 area) - 11030 Golf Links Drive
  • Huntersville - Gilead Medical Center 2, 9615 Kincey Avenue
  • Steele Creek - 13557 Steelecroft Parkway
  • Matthews - 1450 Matthews Township Parkway
  • Pineville - 10344 Park Road

"We are going to stand up the group with those eight locations. Yes, there are certainly other opportunities out there in this county and others," said Dr. Owen.

Contracts with all major insurance carriers that serve the Charlotte region are expected to be finalized prior to Tryon Medical Partners offices opening Sept. 5.

Meanwhile, Atrium Health released the following statement:

"During this transition, we – Atrium Health and the physicians who will form Tryon Medical Partners – have focused on our joint interest of ensuring that our patients continue to receive the best care possible. We have been communicating with our patients about this and are in the process of sending letters to provide information they need to help make decisions about their medical care following this transition. Atrium Health and Tryon Medical Partners both have the same goal of providing patients with the best medical care possible and working together for the benefit of our patients and communities. Atrium Health has recruited new physicians, is committed to meeting all of our patients' healthcare needs and looks forward to caring for patients in all of our current locations."

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