Some services restored after Mecklenburg County ransomware attack

Some services restored after Mecklenburg County ransomware attack

CHARLOTTE, NC (WBTV) - Some services are back up and running as the recovery process continues after the ransomware attack against Mecklenburg County's computer systems.

On Dec. 21, the Mecklenburg County Public Information Department reported that a number of key applications and systems from Code Enforcement and Tax Collections have been restored.

They are among the latest to be restored as the county continues to recover from the Dec. 5 incident.

In addition, the Charlotte-Mecklenburg Library reports that all of its systems have been restored.

The property tax system's online payment service is now working. The gross receipts tax system is working but online payments still aren't available.

Code enforcement's Electronic Plan Management and Web Permit/Outrider systems are also now working.

The county says that not all of the supporting systems from code enforcement and tax collections are fully functional yet, but multiple other systems are still being tested and should be restored soon.

If citizens have any questions, they are asked to call 704-336-7600.

For more information on the ransomware recovery effort, visit

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