Hospital apologizes after volunteer's outburst caught on video

Hospital apologizes after volunteer's outburst caught on video

WINSTON-SALEM, NC (WBTV) - A North Carolina hospital has apologized after a volunteer was captured on video screaming at a visitor and his family and telling them to leave. The man says on the video that the woman also used a racial slur.

The video, which is nearly seven minutes long, was posted on YouTube by Isaiah Baskins.

Baskins can be heard on the video saying the volunteer told him to "get those black kids out of here," referring to his young children. He claims the woman pushed him and kicked him during the incident.

CAUTION: This video contains strong language some may find offensive

The volunteer is shown screaming to someone on a telephone to "get these people out of here." She also is seen shouting at Baskins, "Get out! Get out!"

The children were within earshot during the entire outburst.

The video shows the arrival of security from the hospital and the woman had to be held back and sent back into the waiting area.

Wake Forest Baptist Medical Center officials say the incident happened Thursday one of the 7th floor of one of their buildings, in a public waiting area. The woman has been a volunteer with the hospital for about seven years, according to officials.

"Wake Forest Baptist Medical Center is shocked and appalled at the behavior demonstrated by our volunteer in this video," the hospital said in a statement. "We deeply regret this and have apologized to those affected by this behavior. This behavior does not reflect our identity or our values."

The woman in the video is no longer a volunteer at the hospital, according to the statement.

"Wake Forest Baptist is dedicated to providing an inclusive environment for all, with respect, dignity and compassion," the statement continued. "This commitment is unwavering and reinforced every day by our dedicated faculty and staff."

Copyright 2016 WBTV. All rights reserved