CHARLOTTE, NC (WBTV) - Whether it is your home or work computer, there's likely a spam blocker installed within your email system.
Typically it catches the bad messages and pulls them away from the good. However, every once in a while an email you need winds up in your spam folder.
WBTV Cyber Expert Theresa Payton, CEO of Fortalice Solutions, says there is good news. She says technology is improving and new features may help you block spam better without missing important emails.
Payton says all of the email companies are tuning their spam filters to make them work better. Google's Gmail is an example with it's "Gmail Postmaster Tools".
This tool will help your bank, electric company, and doctor's office evaluate their emails BEFORE they send them to see if it "looks like" spam. If it does, they get an opportunity to change it.
More advice from Payton follows:
Does clicking on "Report spam" or "Not spam" in your in basket of any email provider really help? Yes, the email providers say you are giving them extra clues about what's spam and what's not. You are now part of the neighborhood watch! So pay it forward and take that extra click to save the person after you from spam, someone might be doing the same for you.
And here are 2 tips for not falling prey to scamsters and spamsters:
1. never click on links or attachments in unsolicited email; and
2. even someone if you trust sent you something, call or text to make sure it's for you