Users of popular messaging app taking precautions

App glitch puts privacy at risk

CHARLOTTE, NC (WBTV) - More than 800 million people are actively using a messaging app called "WhatsApp". Recently a potentially hackable feature was discovered.

WBTV Cyber Expert Theresa Payton, CEO of Fortalice Solutions, explains what she's learned and shares a couple of steps you can take to protect yourself if you use this app.

Her advice follows:

Right now, here is what we know

1. The WhatsApp account could be hijacked without knowing your device's password

2. The hacker does not have to be sophisticated to snoop on you.

3. If the bad guy hacker knows your cell phone number and can touch your phone, they can get in

4. Even if your screen is locked, the hacker could answer your WhatsApp authentication request and set themselves up on another phone.

Safety tips

1. Go to your phone's security and privacy settings and disable Siri and Google talk when your lock screen is enabled

2. Keep your smart phone in your possession at all times

3. Don't publish your cell phone number on social media websites so the bad guys can't try to scoop up that information - treat your cell phone # like a social security number

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