Charlotte Tire Kingdom dumps customer info - | WBTV Charlotte

Charlotte Tire Kingdom dumps customer info

CHARLOTTE, NC (WBTV) -

When a viewer called WBTV to say he saw a lot of information about customers of a local tire shop just lying outside the store, we went right there to check out the situation.

And what we found was paperwork scattered all over the ground behind a dumpster at Tire Kingdom on West Arrowood Road containing customer's names, addresses, home phone numbers, some partial credit card numbers, license plate information, vehicle information numbers and the make and model of their cars.

We explained the issue to a manager.

"You've got a whole lot of paperwork in there with personal information," WBTV's Melissa Hankins told him. "You've got your own company's deposit slips out there. And a lot of addresses from people. Partial credit card numbers. Did you know all of that was in there?"

"No, I didn't," he answered, hiding his face.

"I can't speak to you on camera," the manager went on to say, "You need to talk to our attorneys… and let them handle that."

We received this statement from Regina Tracy, a Tire Kingdom Representative:

"The privacy and security of our customer information is a very serious matter and Tire Kingdom has a strict policy of document retention and disposal. Unfortunately, that policy was not followed in this instance. Our workforce continues to keep our customers and customer information at the top of our priority list. We assure customers in the Charlotte area and across the country that we will continue to be vigilant in ensuring that our policies and procedures are properly executed."

It's a problem we've discovered before.

A case at this gym in Lincolnton a year ago was worse - pictures of drivers licenses and social security cards were thrown out there.

And before that, WBTV found a big problem at Carolina Center for Development and Rehabilitation, where some family members of a doctor improperly discarded hundreds of sensitive medical records.

Copyright 2014 WBTV. All rights reserved.

  • Local NewsMore>>

  • Person wanted for breaking into Hickory church

    Person wanted for breaking into Hickory church

    Thursday, February 22 2018 11:25 AM EST2018-02-22 16:25:21 GMT
    Credit: Hickory policeCredit: Hickory police
    Credit: Hickory policeCredit: Hickory police

    Officers are trying to determine whether the same person is responsible for breaking into the Corinth Reformed United Church on 16th Avenue NW on Tuesday. 

    More >>

    Officers are trying to determine whether the same person is responsible for breaking into the Corinth Reformed United Church on 16th Avenue NW on Tuesday. 

    More >>
  • Flu kills over 300 people in the Carolinas this season

    Flu kills over 300 people in the Carolinas this season

    Thursday, February 22 2018 11:13 AM EST2018-02-22 16:13:28 GMT
    WBTV graphicWBTV graphic
    WBTV graphicWBTV graphic

    Twenty-three more people have died from the flu in South Carolina, bringing the death toll for the 2017-18 season to 151 in the state, according to the Associated Press. 

    More >>

    Twenty-three more people have died from the flu in South Carolina, bringing the death toll for the 2017-18 season to 151 in the state, according to the Associated Press. 

    More >>
  • Charlotte hospital giant plans to slash labor costs across the region, documents show

    Charlotte hospital giant plans to slash labor costs across the region, documents show

    Thursday, February 22 2018 11:13 AM EST2018-02-22 16:13:04 GMT
    Atrium Health, the medical giant formerly known as Carolinas HealthCare System, is looking to slash labor costs across its Charlotte-area hospitals as part of broad efficiency push. (Observer file photo)Atrium Health, the medical giant formerly known as Carolinas HealthCare System, is looking to slash labor costs across its Charlotte-area hospitals as part of broad efficiency push. (Observer file photo)
    Atrium Health, the medical giant formerly known as Carolinas HealthCare System, is looking to slash labor costs across its Charlotte-area hospitals as part of broad efficiency push. (Observer file photo)Atrium Health, the medical giant formerly known as Carolinas HealthCare System, is looking to slash labor costs across its Charlotte-area hospitals as part of broad efficiency push. (Observer file photo)

    Responding to Observer questions about the plans, the medical giant formerly known as Carolinas HealthCare System said that 90 people have been laid off since November when job cuts from the initiative began.

    More >>

    Responding to Observer questions about the plans, the medical giant formerly known as Carolinas HealthCare System said that 90 people have been laid off since November when job cuts from the initiative began.

    More >>
Powered by Frankly