Residents complain over high power bills at Rock Hill apartment - WBTV 3 News, Weather, Sports, and Traffic for Charlotte, NC

Residents complain over high power bills at Rock Hill apartment complex

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ROCK HILL, SC (WBTV) -

Some residents say they only wish their bills were that size.
 
Stones Crossing Apartment resident Heather McCall says she was speechless when she received her latest utilities bill for $600.
 
"I was in shock! There was hardly any emotion. I couldn't speak," said McCall.
 
And she's not alone. WBTV spoke with several residents at the complex, Thursday.
 
One showed us her power bill for $400.
 
Resident Harley Crawford says he's on a fixed income and his electricity bill takes a chunk out of his monthly check.
 
"It's unfair. It's unfair for the people who stay in the complex," said Crawford.
 
Residents told WBTV complex managers blame building inefficiencies for the high power bills.
 
WBTV reporter Ashton Pellom stopped by their offices for a comment, but was told to leave the property.
 
Rock Hill City officials say they've checked Stones Crossing Apartments' meter system at the complex.
 
Rock Hill is the power company for most of the city.
 
Officials say the power meters are working properly.
 
Help agencies in the area say the extra cold winter this year has revealed problems for home renters and home owners alike.
 
"It could be poor insulation in their homes or there could be a leak somewhere," said Carolina Community Actions Services Liaison Diane Wells.
 
But there is help for residents who deal with expensive power bills.
 
Wells says she has seen an increase in people needing assistance for paying electricity bills.
 
The organization provides emergency and non-emergency funding for folks in need.
 
"When we see these bills come in and then look at the income that the people are making, we're saying my goodness this is 25%-50% of your income," said Wells.
 
Experts recommend checking with your power company before moving-in to get an idea of what you'll be paying.
 
Rock Hill City officials say they can make payment arrangements if you can't pay your bill.
 
Click here to find out those arrangements or click here to learn more about Carolina Community Actions Services.
 
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