Tow truck companies see big action during winter storm - WBTV 3 News, Weather, Sports, and Traffic for Charlotte, NC

Tow truck companies see big action during winter storm

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MECKLENBURG COUNTY, NC (WBTV) -

In less than 24 hours, emergency officials to more than 600 crashes in Mecklenburg County as a winter storm moved through the area.

Some of those cars ended up at Hunter Auto and Wrecker's tow lot.

Ramps and bridges in Charlotte Wednesday morning were slippery. Winter weather caused many cars to end up in a tow lot.

"Vehicles that just come in probably yesterday evening or this morning from the snow," said Sidney Howell of Hunter Auto and Wrecker.

Because of the snow and ice, Hunter Auto and Wrecker workers estimate the vehicles could be stuck up to a week before an insurance adjuster takes a look.

"This is pretty typical of what you might see if somebody slides off into a ditch and damages the car," said Brian Davies pointing to a car that needs a new front suspension.

Brian Davies is not an insurance adjuster he owns BodyWorks Plus Collision Repair Center. He said he doesn't know how many cars will come to his shop because of the recent snow storm.

"In general when the workload is heavy the field adjusters do get delayed," said Davies.

Davies said once the cars come in it could take some time before they can be fixed.

"I would say on average depending on the workload of the shop anywhere from two to three weeks when the car gets to the shop," said Davies.

Davies said at his shop they already have a full work load.

"We readjust, guys will work Saturdays," said Davies, "We'll stay later, do some things just to get the cars in process and going as quickly as we can."

If your car is just sitting in a tow lot, Davies said you can start researching where you might want to take it for repairs and check their reputations. You want someone who will be honest.

"We'll definitely have parts delays, insurance companies being overwhelmed with the volume of accidents and the shops inundated with the volume of work as well," said Davies.

One crash victim today said her insurance company said her car is a total loss. So some cars will never make it to a body shop.

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