Healthcare.gov's self-imposed deadline to be glitch-free looming - | WBTV Charlotte

Healthcare.gov's self-imposed deadline to be glitch-free looming

CHARLOTTE, NC (WBTV) -

A big deadline is looming for the Healthcare.gov website. President Obama wants the website fixed by Saturday, November 30th.

A team of software technicians were brought in to increase healthcare.gov's capacity. They've been working around-the-clock.

In the last week, there are some success stories out there. But, now the question is will the site be able to handle all the people who were told Healthcare.gov will be ready November 30th?

October 1st Healthcare.gov, the marketplace for people to buy health insurance, went live and it came with plenty of technical glitches.

"I'm waiting until the kinks get worked out," said one woman weighing her insurance options earlier this fall.

Some people said they were willing to wait.  And others still tried to sign up at the beginning of November because they didn't want to pay a fine for not having health insurance under the Affordable Care Act.

"Am I going to be able to do any of that today?" asked Colleen Cutlip on November 6th.

But even the help of professional health insurance agents wasn't enough to buy a plan.

"They said by the end of November they'd have this thing fixed. So, we'll see," said Mike Brincefield, an insurance agent helping Cutlip.

And technology experts worked around the clock to fulfill the promise of November 30th. There are plenty of people eager to comply with the law.

"After about 4 or 5 tries I haven't heard back from that," said Eric Lane, "So, I don't even know if it reached where it was suppose to be going."
 
Lane is starting a new company, Volo Multisport.

"It's so expensive right now," said Lane, "I know a lot of people that work with me and my friends, their health insurance has gone up over 100 percent. It's just unaffordable."

If you want your coverage to start January 1, 2014 the new deadline to sign up is December 23rd.

"I hope it can be resolved soon," said Lane.

Over at the Blue Cross Blue Shield North Lake Commons storefront they said for the last four days they have been able to sign people up for coverage through healthcare.gov.

"I don't want to be fined. I think it's important to have health insurance," said Brooklyn Johnson.

But will people in Charlotte all experience success like Johnson.

"Every time I try to get on the system it would shut back down wouldn't let me in. Shut back down wouldn't let me in," said Johnson, "Finally, it kind of just opened up." 

But the site won't be open until Saturday morning.  CNN is reporting healthcare.gov will go down for extended maintenance Friday night ahead of the administration's self-imposed deadline. A spokesperson for the Centers for Medicare and Medicaid Services said the work is scheduled to last until 8 am Saturday morning.


 

Powered by Frankly