Local couple finally finds success on Healthcare.gov - WBTV 3 News, Weather, Sports, and Traffic for Charlotte, NC

Local couple finally finds success on Healthcare.gov

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CHARLOTTE, NC (WBTV) -

Bob and Janet Cubbler freely admit that they're not the most technologically savvy couple around. But when it counts, what they may be is just a little more determined than most.

"I'll try something, and try it, and try it again," says Bob.

Which is exactly what he had to do when searching for a new insurance plan for Janet on the federal government's online marketplace, a site that has been paralyzed with problems.

"It's very frustrating. I'm retired," Bob says. "So I have a lot of time. But I probably, for a long number of days, went on every day. And couldn't get anywhere."

Until recently - a breakthrough.

"Eventually I got to see all the comparable policies, and what they offered, and what the prices were," Bob says.

All numbers that really surprised him.

"I couldn't believe that this was true," he says.

The Cubblers discovered several plans from different companies on healthcare dot gov much cheaper than the option their current provider was offering them.

"I don't know about anybody else," Bob says, "but I'm more than willing to save four thousand or three thousand dollars a year."

He says the less expensive policies provide coverage as extensive as their last plan...

"And we don't qualify for subsidies from the government," he adds. "We don't get any premium support."

The Cubblers advice for you is to "get on the website," Bob says. "I know it's tough. Have patience. And check it out."

It's a sentiment President Obama expressed yesterday during a live address to the nation.

"I'd encourage you to take a look at the marketplace, even if the website isn't working as smoothly as it should be for everybody yet," the President said. "The plan comparison tool that lets you browse costs for new plans near you is working just fine."

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