Canadian company under fire for botched Healthcare.gov - | WBTV Charlotte

Canadian company under fire for botched Healthcare.gov

healthcare.gov home page healthcare.gov home page

The Affordable Care Act is considered a key piece of American legislation but a Canadian company is at the heart of the disastrous rollout online.

Since day one, HealthCare.gov has seen problems and glitches. It was determined the root of the problem was with software code and basic design flaws created by a subcontractor of CGI Group Inc.

Congressional leaders in both parties are calling for more accountability for those problematic errors millions are experiencing while trying to use the website.

"It's a global group, primarily Canadian, based in Canada," Democratic Congressman Raul Grijalva said.

The Department of Health and Human Services awarded CGI the contract to build HealthCare.gov at a cost to the taxpayer of $94 million.

The overall cost of the website could reach over $300 million.

CGI beat out three other contractors for the job including IBM according to Grijalva.

"Sometimes going with the lower bidder, you get what you pay for," Grijalva said.

To say the rollout of the health care marketplace has been an embarrassment would be an understatement. Obamacare critics are calling for resignations, someone to be fired and a "refund" from CGI for its sloppy work on the site.

CGI officials suggested the Obama administration share some of the blame for the gaffe because it claims there was insufficient testing and numerous government changes just before its deadline of Oct. 1.

"It is a very complicated brand new system and I think that we know that it does not work," HHS Secretary Kathleen Sebelius said.

Sebelius oversees the site's operation and on a recent visit to Arizona, she said the site is expected to be running smoothly by the end of November.

"At the end of the day, when this system is up and running the way it should, I think you'll find the President's going to hold people accountable," Grijalva said.

Another contractor, QSSI is now in charge of fixing the problems with the site by that November deadline.

For more on this story and other stories around Arizona from this author, follow Shawn Kline on Facebook and Twitter.

Copyright 2013 CBS 5 (KPHO Broadcasting Corporation). All rights reserved. TheAssociated Press contributed to this report.

  • Canadian company under fire for botched Healthcare.govMore>>

  • Sidebar: Affordable Care Act

    READ: AZ reaction heated from both sides on health care ruling (6/28/12) VIDEO: Healthcare mandate: Your questions (6/28/12) READ: Arizona to receive nearly $7M in health care grants (5/1/12) VIDEO:More >>
    READ: AZ reaction heated from both sides on health care ruling (6/28/12) VIDEO: Healthcare mandate: Your questions (6/28/12) READ: Arizona to receive nearly $7M in health care grants (5/1/12) VIDEO:More >>
  • Local NewsMore>>

  • Mint Hill neighbors say fire hydrants needed after massive blaze

    Mint Hill neighbors say fire hydrants needed after massive blaze

    Saturday, March 25 2017 11:43 PM EDT2017-03-26 03:43:02 GMT
    (Christian Flores | WBTV)(Christian Flores | WBTV)

    After a Mint Hill family is now without a home after a massive fire Friday night, neighbors said the damage to the home could have been minimized, if one of their long-time concerns had been addressed. Neighbors told WBTV there are no fire hydrants in their neighborhood. The fire happened around 8 Friday night, at a home on Saffir Court. According to fire officials at the scene, the closest fire hydrant was almost a mile away. "We watched them set up the portab...

    More >>

    After a Mint Hill family is now without a home after a massive fire Friday night, neighbors said the damage to the home could have been minimized, if one of their long-time concerns had been addressed. Neighbors told WBTV there are no fire hydrants in their neighborhood. The fire happened around 8 Friday night, at a home on Saffir Court. According to fire officials at the scene, the closest fire hydrant was almost a mile away. "We watched them set up the portab...

    More >>
  • Two people killed in crash on I-77 SB in Chester County

    Two people killed in crash on I-77 SB in Chester County

    Saturday, March 25 2017 5:50 PM EDT2017-03-25 21:50:45 GMT
    (Jordan Sawyers | WBTV)(Jordan Sawyers | WBTV)

    The wreck happened on I-77 southbound at mile marker 68.

    More >>

    The wreck happened on I-77 southbound at mile marker 68.

    More >>
  • Molly's Kids: 15-year-old now living with pediatric MS

    Molly's Kids: 15-year-old now living with pediatric MS

    Saturday, March 25 2017 6:49 PM EDT2017-03-25 22:49:09 GMT

    Sarah is a sophomore who makes straight A’s at McDowell Early College. She is from the small town of Dysartsville and was diagnosed with pediatric multiple sclerosis in July of last year.

    More >>

    Sarah is a sophomore who makes straight A’s at McDowell Early College. She is from the small town of Dysartsville and was diagnosed with pediatric multiple sclerosis in July of last year.

    More >>
Powered by Frankly