Healthcare signups continue despite heavy web traffic - | WBTV Charlotte

Healthcare signups continue despite heavy web traffic

COLUMBIA, SC (WIS) -

Charles Noble, once a self-employed picture framer and massage therapist, remembers life before affordable insurance when a trip to the hospital with his wife landed them in the emergency room and financial hot water.

"A very scary time and financially very stressful," said Noble.

Now, he's trying to help people from finding themselves in similar positions. He's a certified Application Counselor, a guide for those looking for coverage under the Affordable Care Act.

"It's not a difficult process actually, just a regular application form," said Noble.

But signing up has not been easy, at least online. Healthcare.gov has been overwhelmed since it went online.

"Which is still causing delays and other issues as far as getting on that website and actually enrolling," said supervisor Calvin James.

James says they're still making progress. Located in the Eau Claire Cooperative Health Center off Monticello Road, he and his team have been answering questions both online and in person, while using a pen and paper to get customers on the rolls.

"We're just changing our focus from an electronic process to a paper process," said James. "It's filling out the same information, providing the customer with the same information, but it's just a different method that we're utilizing."

With the right identification in hand, James says you can get in and out in about 20 - 30 minutes. But even if you don't know what you're looking for, counselors say they can get you on the road in less than an hour.

"Don't be afraid," said Noble. "The Affordable Care Act is not scary. It's just like anything else you go to sign up for."

The application process is not effected by the government shutdown, James says. He says if you get signed up by Dec. 15 and pay your first premium, you'll have coverage by Jan. 1.

Copyright 2013 WIS. All rights reserved.

  • Local NewsMore>>

  • Forever Family: Meet Nasharra

    Forever Family: Meet Nasharra

    Tuesday, February 20 2018 11:22 PM EST2018-02-21 04:22:19 GMT

    This week’s Forever Family Angel who is hoping a family will come along and adopt her is Nasharra!  Every child I meet is unique and Nasharra is special. This young lady struck me as someone who is focused on the things that are important to her advancement. 

    More >>

    This week’s Forever Family Angel who is hoping a family will come along and adopt her is Nasharra!  Every child I meet is unique and Nasharra is special. This young lady struck me as someone who is focused on the things that are important to her advancement. 

    More >>
  • County leaders reach agreement for policing of unincorporated areas

    County leaders reach agreement for policing of unincorporated areas

    Tuesday, February 20 2018 10:55 PM EST2018-02-21 03:55:16 GMT
    (Amanda Foster | WBTV)(Amanda Foster | WBTV)

    Mecklenburg County leaders reached an agreement Tuesday over who will police some of the county’s unincorporated areas. County leaders approved a 5-year extension with CMPD to police some of what they call “extra-territorial jurisdictions” or ETJ’s. 

    More >>

    Mecklenburg County leaders reached an agreement Tuesday over who will police some of the county’s unincorporated areas. County leaders approved a 5-year extension with CMPD to police some of what they call “extra-territorial jurisdictions” or ETJ’s. 

    More >>
  • Charlotte gun store owner speaks on POTUS' gun memorandum

    Charlotte gun store owner speaks on POTUS' gun memorandum

    Tuesday, February 20 2018 9:39 PM EST2018-02-21 02:39:28 GMT
    (WBTV file photo)(WBTV file photo)

    Tuesday afternoon President Donald Trump announced he had signed a memorandum directing the United States Attorney General Jeff Sessions to propose regulations to ban all devices that turn legal weapons into machine guns. 

    More >>

    Tuesday afternoon President Donald Trump announced he had signed a memorandum directing the United States Attorney General Jeff Sessions to propose regulations to ban all devices that turn legal weapons into machine guns. 

    More >>
Powered by Frankly