SALISBURY, NC (WBTV) - Deputies in Rowan County are working with state and federal officials in the case of a teenager who was reported missing after nearly two years.
Erica Parsons, 15, was reported missing 17 days ago, but her photo and information have still not been added to a national database for missing children.
The National Center for Missing & Exploited Children posted information about another missing Salisbury teen, 17-year-old Charianna Butler, after she was reported missing five days ago.
On Thursday, WBTV spoke with Robert Lowery, the head of the missing children unit for NCMEC.
He says in order for a child's information to be posted online, the agency must have a waiver form signed by the missing child's legal guardians or local law enforcement. Lowery says so far, no one has signed that form.
He says Butler's information is on the site because her parents signed the waiver.
WBTV's David Spunt reached out to investigators in Rowan County to see why the form hadn't been filled out for Erica Parsons.
Investigators told WBTV that there must have been a miscommunication about signing the waiver. They told WBTV they planned to call the NCMEC to get things straightened out.
The NCMEC says it is planning to produce an age-progressed photo of Parsons to have a better idea of what she'd look like today.
To do that, they'll need pictures of Erica's biological parents as teenagers to work on constructing facial features. They haven't gotten access to these photos yet.