Beyonce Fans: Don't get burned with fake tickets - | WBTV Charlotte

Beyonce Fans: Don't get burned with fake tickets


Tickets for Beyonce's "The Mrs. Carter Show World Tour" in Charlotte on July 27 sold out within seconds after going on sale Friday morning.

Beyonce's Charlotte show tickets are now listed on eBay for double and triple the face value. If you want to see her in concert, you will probably have to buy tickets from a third party and the BBB warns you to be on the lookout for fake tickets.

The secondary ticket market for sporting and entertainment events, which includes tickets bought and sold by professional brokers, speculators and season ticket holders, is a $10 billion dollar per year industry.

According to, online sales account for more than half of the transactions and the market is growing 15 to 20 percent a year.

"The Internet has become the arena of choice for fans looking to buy or sell tickets," said BBB President Tom Bartholomy. "Unfortunately, the Internet has also become a breeding ground for scammers looking to take advantage of fans who want tickets to hot events,"   

The BBB's database includes reputable, secondary market, ticket firms that provide buyer protections including money back guarantees on the legitimacy of tickets.

For example, (BBB grade A+) takes possession of tickets and verifies them in-house before listing the tickets for resale.

StubHub (BBB grade A+) and RazorGator (BBB grade A+) require that sellers provide credit-card numbers as a protection to buyers. If the seller's tickets are fake, the seller's credit card gets charged for the cost of replacement tickets.

The opportunity for fans to be scammed by fake ticket sellers occurs most often when people buy tickets from individuals on the hundreds of online auctions, classifieds and bulletin boards.

"The most common way fans are getting burned is by either paying for counterfeit tickets or paying in advance for tickets that never arrive," added Bartholomy.

The BBB offers the following advice when buying tickets online for big events:

  • When buying from an online ticket broker, check the broker out on BBB so you know that you are dealing with a company that has a good reputation and a secure Web site for processing your payment.
  • If you buy tickets through eBay, choose a seller with a long history of satisfied customers.
  • Ticket buyers should also conduct ticket sales transactions through the online site and not be lured away by a seller who would prefer to conduct the transaction privately.
  • Never pay the seller by cash, cashier's check or wire transfer. You will have no way to get your money back if the tickets do not arrive or are counterfeit. Pay with a credit card or through PayPal, both of which offer some protection to the buyer.

For more information, please visit BBB or call the BBB at (704) 927-8611 or call 1-877-317-7236 toll-free in N.C. and S.C.

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