County releases Commissioners' schedule for revaluation work pla - WBTV 3 News, Weather, Sports, and Traffic for Charlotte, NC

County releases Commissioners' schedule for revaluation work plan

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The Mecklenburg Board of County Commissioners will receive a series of briefings in February as updates on the progress of implementing the revaluation work plan approved by the Board.

 Below is the update schedule:
 -- February 5 – General work plan update
 -- February 12 – Public Policy Workshop – appeals process and Board of Equalization and Review
 -- February 19 – Process for addressing minor issues identified by Pearson's Appraisal Service
General Manager Bobbie Shields, who was appointed County Assessor by the Board in December, is providing executive oversight of the work plan.

Pearson's Appraisal Service has been contracted to help address major and minor issues it identified in its review last calendar year. Pearson's staff is working from the Bob Walton Plaza alongside County assessor staff.

Among its duties, Pearson's is reviewing all 1,100 County neighborhoods to determine the extent of major and/or minor issues associated with the 2011 revaluation that need to be addressed. Based on this work, Pearson's will recommend and assist with a process for any needed corrections.
Other aspects of the work plan entail meeting with officials from the N.C. Department of Revenue to discuss possible legislative changes to existing property tax law and hiring Customer Service Solutions (CSS) of Charlotte to recommend and assist in developing customer service standards and practices for the revaluation appeals process as well as all other aspects of Assessor's Office staff interaction with the public. CSS currently is interviewing stakeholders to understand the scope of necessary improvements.
Shields also is working with the County Human Resources staff on conducting a nationwide search for a new County Assessor. Shields was appointed to fill an unexpired term that runs until June 30, 2013. A new County Assessor is expected to be appointed by the Board no later than July 1, 2013 but the position also could be filled sooner.

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