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SOURCE: Common Language
New role strengthens the organization’s commitment to deliver exceptional customer experiences through every phase of engagement
TAMPA, Fla. (PRWEB) January 10, 2013
Digital Hands, a global managed security solutions provider, has appointed Mark T. Geary to the role of Chief Services Officer.
The creation of this position demonstrates the Digital Hands commitment to new service innovation backed by quality operational performance. The Chief Services Officer (CSO) is responsible for the entire customer experience, from new service creation to the delivery of services within compliance of corporate and federal mandates.
“Service growth and market expansion over the last two years has led to the need for a role that bridges new product development with operations,” said Charlotte Baker, CEO of Digital Hands. “The responsibility for innovating and implementing now resides with the same senior executive, backed by teams of experts in both disciplines. Mark’s commitment to building our industry renowned service culture in tandem with new product innovation and implementation excellence has resulted in our achieving exceptional customer and partner satisfaction year after year.”
Digital Hands has won several awards from the global Technology Services Industry Association for excellence in customer commitment, integrated services, and complex application support.
“I am honored to be chosen for the new role during this time of growth at Digital Hands,” said Geary. “To be able to utilize my operations background in my new responsibility for cloud security services creation is energizing.”
Geary has previously held executive positions throughout his career in business development, customer service, and operations. Prior to assuming his new role, he was the Vice President of Operations at Digital Hands, where he has over seven years of experience in roles of increasing responsibility with the growing company. In his new role, Geary will work with customers and partners to design and launch innovative cloud security services on a global scale.
About Digital Hands
Digital Hands is the premier provider of complex Cloud security solutions, application management, and managed IT services for the enterprise and government markets. We provide customized and scalable solutions that leverage industry-leading technologies to deliver a comprehensive suite of managed services for our global customers.
To learn more about Digital Hands and our services, visit us at http://www.digitalhands.com.
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