CHARLOTTE, NC (WBTV) - The Bank of America website was down for nearly an hour on Tuesday morning – and is still experiencing problems that first started happening on Monday, a bank spokesperson said.
The problems first surfaced Monday and stem from system updates that were installed over the weekend, bank spokesperson Nicole Nastacie told WBTV.
This recent outage is just 6 weeks after a severe problem hit the website on Jan. 14. Then, the site was down for nearly the entire day and sparked coverage from CNN and the Wall Street Journal.
Customers were also upset in the January outage -- and there was a torrent of Tweets and comments from customers about the issue.
Nastacie said that the bank website is not a victim of a cyber attack.
The bank said that Merrill Lynch accounts would likely not be affected. They also sent users to a list of Bank of America branch locations.
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