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CHARLOTTE, NC (WBTV) - A viewer contacted us about a potentially dangerous problem along a Charlotte street that appears when the temperature dips below freezing.
Water covers a lot of the roadway at North Tryon Street and 36th Avenue in north Charlotte. But not because it's raining. There's a water leak in the middle of the road.
It's coming from around a small round metal cover that's labeled "WATER".
The water runs down the street and cars help spread it as well when they cross over it. This water on the road can be very dangerous when temperatures drop below freezing.
That's what happened here about a week and a half ago on January 27th. The temperature was 28.9 degrees and falling just before 6 a.m.
According to a Charlotte Mecklenburg police report, that's when two cars hit icy spots and ran into one another, causing a major traffic tie up that shut down Tryon Street.
Fortunately, no one was seriously hurt, but traffic was a nightmare.
I contacted the Charlotte Mecklenburg Utilities Department and was told crews were aware of the problem and were trying to get it fixed.
And two days after I was first out here and shot video of the leaking water, the problem has been solved. There is no more leak.
There is patchwork around the cover where the water was leaking. And, no more pothole where a lot of the water was collecting.
A spokesperson for CMUD told me that crews are constantly working to repair water leaks around the city, but because of budget cuts, there are 18 fewer repair crews than there were in 2008 meaning there's a backlog of problems.
Leaks are prioritized according to severity.
So unless there's an immediate emergency such as potential icing or property damage, it can take up to 12 weeks to get a leak repaired.