Monday at 11: PSI looks into furniture frustration

CHARLOTTE, NC (WBTV) - Joann Puleo's has a problem sitting in her living room.

"You can see discoloration going down on both sides," said Puleo as she pointed to her sofa.

She hired a company last winter to reupholster her coach.  Not only was she unhappy with the work, her pillows and arm covers weren't returned.  Nearly six months later she is still trying to get answers.

"He just never returned my calls," said Puleo.

Watch our Problem Solver Investigation, Monday on WBTV News at 11:00.