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Charlotte, NC (WBTV) - These are the non-working lights this neighborhood on Allen Road in Charlotte tried to get fixed for months.
"It's actually been a problem since the 1st of January," says longtime resident Bernie Samonds.
Samonds is president of the Derita/Statesville Community Organization. He says the darkness made driving dangerous, especially at the bend in the road. Add to that, an increased breeding ground for crime.
"We have an alleyway here there's been drug trafficking in the past, that was not lighted," says Samonds.
So the neighborhood tried on their own to contact Duke Energy multiple times. They say they got no results and let us know their frustration through the See, Click, Fix page at wbtv.com.
That's when WBTV's Christine Nelson wrote back asking for specifics on how they reported this to Duke Energy so she can investigate.
Duke Energy saw their online post. Two days after our response, Duke Energy answered their request, apologizing for the inconvenience.
"We had 2 boom trucks and a supervisor out here taking care of the job," Samonds says. "A problem will always continue unless somebody speaks up. And it's good that they emailed you."
The lights are back on now. Bernie says they've been replaced with even brighter bulbs. They're problem now solved.
"So you're satisfied with the outcome it's safe to say?," asks Nelson.
"I am," Samonds replies. "I'm just sorry it took so long to get it done."
Samonds says his neighborhood also called their city council representative, who also helped make calls to get the lights back on.