Convergys to hire 120 employees in Hickory - | WBTV Charlotte

Convergys to hire 120 employees in Hickory

By Jeff Rivenbark - email

HICKORY, NC (WBTV) - Convergys is getting ready to hire 120 new full-time employees at its telecommunications center in Hickory.

The new employees will provide customer service support for a client of Convergys.

The company will hold three applicant information sessions on Thursday, Jan. 21 at 10 a.m., 2 p.m., and 5 p.m.  The Convergys contact center is located at 1507 7th Street, SE in Hickory. 

During the sessions, perspective applicants will learn more about Convergys, see the contact center environment and receive an overview of the application process, a spokeswoman said.

"As our local and national economies begin to recover from the recession, these positions with a global leader in relationship management will provide an excellent opportunity for some Hickory job seekers," said Aleyda Holcombe, site leader for the Convergys location in Hickory.

The hours for these new positions will vary with some night and weekend shifts available.

The company says it will provide employees with comprehensive training, competitive wages plus incentives, flexible scheduling, and benefits including tuition reimbursement, 401(k) and paid and unpaid time off.

The new workers will have to take part in seven weeks of paid training throughout the month of March.

They are specifically looking for people who have customer service experience, strong computer skills and the ability to work flexible hours.

Click here for more information about the company and to apply online.  You can also call 828-315-6330 for more information.

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