Escalation Engineer

Microsoft Corporation in Charlotte, NC is looking for a Escalation Engineer. Must have a 4 year degree in CS or EE & Minimum of 3 years product support experience with strong customer service skills. Prior product knowledge of OCS, UM, Strong linus, VOIP, Existing PBX. Gateway integration. Ability to analyze and interpret data captures to trace & resolve issues a plus.

Apply on line only @ Job # 702319

For more information on this job enter job # NC2674442 on the find a job page of the North Carolina Employment Security Commission website.