WBTV 3 News, Weather, Sports, and Traffic for Charlotte, NC-Problem Solver Investigations
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Joann Puleo's sofa was 18 years old. It didn't need to be replaced. The Ethan Allen couch just needed to be reupholstered. She saw an ad in the paper for a company called Art Craft Upholstery and called the company for an estimate. More>>
Late afternoons, just as August temperatures would reach their sizzling pinnacle, Randy Cernohorsky's air conditioner would just shut off. More>>
Tina Lackey's wheelchair gives her what disease took away. The ability to get around. She grew frustrated when a repair shop held her chair for six months. More>>
Fish lovers don't always get what they ordered. DNA testing has found grouper being substituted with cheaper alternatives at several Carolina restaurants. More>>
Marisol Rodriguez and her husband, Luis Arguedas, wanted something very simple -- the money deposited in their savings account. More>>
Fresher Than Fresh, a Gastonia-based seafood distributor, has been substituting Atlantic Salmon with Steelhead Trout in shipments to area grocery stores. More>>
Federal regulators are not satisfied with Duke Energy's response to their questions about winter flooding on Lookout Shoals Lake in Catawba County. More>>
Nolan Sanderson has a towing horror story. "It was after midnight, came beating on my truck," recalled Sanderson. "(He) says my truck has been booted for parking on private property." More>>
They are back from war and often flush with cash. Combat bonuses can leave our veterans with thousands of dollars sitting in their savings accounts. More>>
Caffeine and conversation draws a steady crowd to the Starbucks on East Boulevard in Charlotte's Dilworth neighborhood. The coffee shop also draws a lot of tow trucks. More>>
Brian Causby and Adam Beach were looking forward to new opportunities. Job prospects brought them from Morganton to the Charlotte area. Their move hasn't exactly gone smoothly. More>>
Brian Causby and Adam Beach were looking forward to new job opportunities when they moved from Morganton to the Charlotte area last winter but their move hasn't gone smoothly. More>>
Russell Klug could be any of us. He's another casuality of a rotten economy. "I never thought in a million years I would be in this situation," said Klug standing in the driveway of his Fort Mill, SC home. More>>
WBTV aired a special program Monday night entitled "PSI Charlotte." During the program, we shared important information to protect you and your family on a range of topics including identity theft, credit repair, fighting foreclosure and auto repair. More>>
Judy Galley needed a roofer. It just so happened one lived in her Concord neighborhood. Don Montgomery was the owner of Monty's Construction. Many of Galley's neighbors were hiring Montgomery after a spring hailstorm rolled through damaging roof after roof. More>>
It's not the way a vacation should end. "A washer or some sort of seal busted," said Baxter Burleson. Whatever it was, left his home a flooded mess. Water was running through his Mooresville home for several days. More>>
Cathy Thomson figured the math added up. Spending $24,000 once to paint her home and horse barn made more sense than spending $6,000 every three years. "The warranty is there you don't have the replacement costs," said Thomson. " You got so many other things to worry about on a horse farm it was supposed to be one less thing." More>>
Marion Peeples doesn't mince words when it comes to Senate Bill 1007. "Gosh, improper use of the legislative process," said Peeples. "The consumer is who I'm looking out for. I'm not looking out for special interests. Everybody who is writing this bill is special interest." More>>
Laura Streeter knew she had a problem with her Southwest Charlotte home. Where it was coming from and how big were the two questions she couldn't get answered. It's when she saw a Problem Solver Investigation we aired back in March. More>>
Dianne Deese knew exactly what she wanted in a new sofa. She also knew exactly what she wanted when the furniture store couldn't deliver. Her money back. Getting a refund has proven to be a challenge More>>
In a time when we are told to closely guard our personal information it seemed unlikely. A business storing customer records in a public place. What made it even more unlikely is that the public place was a restroom. More>>
A Mecklenburg County judge has put a stop to the booting of cars at the N.C. License Plate Agency on South Boulevard in Charlotte. More>>
Tim Funderburke couldn't believe it. "It didn't take me no more than two minutes," said Funderburke. "I walk back out the door and got the boot on my car." He wasn't alone. Car owner after car owner parking in front of the N.C. License Plate Agency on South Boulevard was getting the same treatment. More>>
Charlotte Mecklenburg Police Department Detective Kim Simma had a one-word reaction. "Unbelievable," said Simma after watching undercover video shot by WBTV. More>>
A tough economy and soaring gold prices. The combination has a lot of people looking to sell their gold and silver. A lot of companies are offering top dollar, but are they really? More>>
When a locked door closes and you realize your keys were left on the other side, it's a moment of dread. Getting back in your car or home usually requires a locksmith. More>>
Linda Ostrow was looking to quickly raise some cash to help replace her damaged car. She immediately thought of some valuables around the house. She took them to a local jeweler and nearly made a costly mistake. More>>
Patrick and Mary Tomeo didn't know where else to turn. Months after paying the bill, Mecklenburg County's tax office was threatening to seize their vehicle. More>>
Brian Jones would seem to be an unlikely victim of a water damaged home. He's a homebuilder in the Charlotte area and after years of building other people's dreams he decided to build his own. More>>
R. J. Coffren knows what it's like to be a victim. Shortly after opening a tanning salon in Huntersville he was robbed by a man pointing a gun at his head. More>>
Whitney Thomas is young and busy. The 23-year-old medical student was looking to start a relationship, but wasn't interested in the typical bar scene. Its when she noticed a roadside sign promoting a website for singles. More>>
